Take your business to the next level.

Your leaders and staff work hard. Now help them work smarter with custom software that adapts to their needs and unique work environment.

  • Key performance indicators (KPIs) and data analytics
  • Automated workflows and data entry
  • Better communication and coordination between departments
  • Management tools for remote oversight from anywhere

CUSTOMER SERVICE

Make your clients even happier

  • Solve service issues on the spot to improve customer satisfaction.
  • Check customer/client status anywhere, any time, with dashboards and tools.
  • Maintain control of all maintenance contracts.

WORKFLOW AUDITS

Analyze your workplace processes and culture.

  • In onsite visits we conduct interviews, observe workflows, and document activities required to perform tasks.
  • Our audit reports reveal the source of inefficiencies, offer actionable insights, and plan a course of action.
  • Last step, we evaluate next steps for software solutions.

INTEGRATIONS

Optimize the apps you know and trust.

  • Customize third-party management tools to make them work better together.
  • Scale Cloud apps across more users or departments.
  • Train staff to use the tools efficiently.
  • Automate the data entry processes to improve staff efficiency or reduce labor costs.

SALES

Sell more, market smarter.

  • Write job estimates more quickly to close the sale.
  • Track your pipeline with custom CRMs (customer relationship management technology).
  • Measure sales and marketing performance of your vendors or progress against previous campaigns.
  • Automate marketing activities across email, mobile, and web.

FINANCE & OPERATIONS

Save time, trim expenses.

  • Get paid faster with automated billing and more payment options.
  • Assign jobs and tasks from anywhere through employee scheduling.
  • Access real-time reporting with management dashboards.
  • Automate repetitive processes to reduce training and labor costs.

Industry Segments

We work with small businesses in these areas:

  • Automotive
  • Communications
  • Contractors
  • Consumer Goods
  • Education
  • Energy & Utilities
  • Financial Services
  • Government
  • Health Care
  • Legal
  • Manufacturing
  • Media
  • Nonprofits
  • Retail

Your Technology Partner

Gibbs Software Solutions is a mission-driven software company with deep roots in the Greater Boston and South Shore community.

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Get In Touch

Learn how custom management software can help your nonprofit organization. .

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